When you request a website audit or create an account with Always Be Frank, we collect information you provide directly, such as your name, email address, phone number, and website URL. We also automatically collect data generated by our audit process, including performance, SEO, and design metrics for the website you submit.
We use the information we collect to generate and deliver your website audit results, communicate with you about your account and services, send follow-up emails or text messages regarding your audit and our offerings, and improve our products and services. We do not sell your personal information to third parties.
We may share your information with trusted service providers who help us operate our business, such as email delivery, SMS messaging, and payment processing providers. These providers are only given access to the information necessary to perform their services and are required to protect your data. We may also disclose information if required by law or to protect the rights, property, or safety of Always Be Frank, our clients, or others.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@alwaysbefrank.com. If you no longer wish to receive emails or text messages from us, you can unsubscribe or reply "STOP" to opt out.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@alwaysbefrank.com.